Email and follow-up automation
- Client email received
- Automatic classification
- Follow-up created
Organize how recurring communications are received, classified, assigned and followed up.
DREXEM
Automation · Data · Connected tools
Operational intelligence for SMEs.
DREXEM helps businesses streamline operations, automate repetitive work and make better use of the tools and data they already have.
Operational challenges
Are your teams still spending time on work that could be automated?
These day-to-day frustrations are common. They slow teams down, even when their full impact is not always visible.
- Repeated data entry
- Manual emails and follow-ups
- Recurring report preparation
- Moving data between multiple tools
- Approvals by email
- Document filing
- Missed follow-ups
- Information scattered across multiple systems
Operational intelligence
Operational intelligence that supports your teams
DREXEM automates repetitive work, connects your tools and turns data into practical action, so your teams can focus on work that creates real value.
Automate repetitive processes
Reduce the data entry, follow-ups and manual handling that take up time every day.
Connect your tools and data
Let information move between systems instead of having your teams copy it manually.
Give your business clearer visibility
Bring the right information forward at the right time to support better decisions.
Targeted automation
Practical automation for everyday operations
Every engagement connects an operational challenge to a useful result, with a solution that fits your tools and the way your business works.
Document management
- Document received
- Intelligent filing
- Approval request
Automate document filing, routing and approval steps.
HR automation
- New employee
- Checklist and documents
- Team notifications
Coordinate checklists, documents, notifications and recurring administrative steps.
Additional services
Automated reporting
Bring useful data together and simplify the preparation of operational reports.
Microsoft 365 workflows
Connect steps and information with Microsoft 365 and Power Platform when appropriate.
Copilot for SMEs
Identify where Copilot can support the work without replacing human judgement.
A progressive approach
We move at your pace, without disrupting your operations
We start by understanding your reality, then focus on the automation opportunities that can create the most value before implementing solutions that fit your business.
Understand
We look at the repetitive tasks, frustrations and lost time that slow your teams down.
Prioritize
We identify the automation opportunities with the greatest impact and the least disruption.
Automate
We implement a solution that fits your tools, processes and day-to-day reality.
Improve
We measure the results and adapt the automation as your business evolves.
Different realities
Similar challenges
Whatever your industry, repetitive tasks, manual follow-ups, approvals, documents and lost time are part of daily life for many SMEs.
- Construction and real estate
- Professional services
- Retail and distribution
- Manufacturing and industry
- Transportation and logistics
- Agriculture and agri-food
An SME does not need to transform everything overnight. A few well-targeted automations can already make a meaningful difference.
Why DREXEM
An approach designed for the realities of SMEs
We are not looking to transform your business overnight. Our goal is to simplify operations one step at a time, building on the tools, processes and knowledge already in your organization.
We start by understanding your reality
Every business has its own processes, constraints and ways of working.
We favour solutions that are simple and useful
The goal is not to add complexity, but to remove everyday friction.
We use your existing tools when it makes sense
Microsoft 365, SharePoint, Excel, Teams and your current systems can often be put to better use.
We move at your pace
We introduce automation progressively, at a pace your business can comfortably support.
We stay involved after implementation
Automation should evolve with your needs and continue creating value over time.
Tangible results
What changes for your teams
Successful automation is not measured by the technology behind it, but by the improvements people can see in their everyday work.
Less repetitive work
Your teams spend less time on administrative tasks and more time on work that creates real value.
Less copy and paste
Information moves automatically between tools, reducing manual handling.
Fewer manual errors
Processes become more reliable and the risk of missing a step is reduced.
Better follow-up
Requests, approvals and deadlines are easier to track from day to day.
More accessible information
The right information reaches the right people at the right time.
More time for important work
Teams can focus on clients, projects and the decisions that matter.
Frequently asked questions
The questions SMEs ask us most often
Every business is different, but some questions come up often when teams begin considering automation for part of their operations.
How much does an automation project cost?
Every project is different. We always begin by identifying the opportunities most likely to deliver value before proposing a solution that fits your reality and budget.
How long does implementation take?
Some straightforward automations can be introduced quickly, while more ambitious projects require several stages. Our approach always aims to deliver visible gains from the earliest phases.
Do we need to replace our current tools?
No. We first look at how to get more from the tools already used in your business before considering new systems.
Do you work with Microsoft 365, Teams, Excel and SharePoint?
Yes. We can integrate and automate many processes using the tools your teams already work with.
Can you automate emails and client follow-ups?
Yes. Depending on your needs, we can simplify message classification, follow-up creation, reminders and notifications while keeping your teams in control of important communications.
Can you automate document management?
Yes. Documents can be filed, routed to the right people and included in approval workflows to reduce manual handling and missed steps.
Can you automate new employee onboarding?
Yes. Automation can coordinate task lists, document requests and team notifications to make onboarding simpler and better organized.
Can you automate recurring reports?
Yes. When the data is available, it can be brought together and presented on a defined schedule, reducing the time spent preparing reports manually.
Where should we start?
We start by understanding your reality, identifying operational frustrations and focusing on the automation opportunities that can have the greatest impact.
Contact
Let’s talk about your business
In just a few minutes, we can talk about your reality, your day-to-day challenges and the tasks taking up your teams’ time unnecessarily.
The goal is not to sell you a solution right away. It is simply to understand your business and explore possible opportunities together.
- Understand your reality
- Answer your questions
- Explore a few opportunities for improvement
- Decide together whether there is an opportunity
You don’t need to have a defined project to contact us.